Purpose
Produce a run-ready facilitator guide that lets any trained Talent Partner or people-leader deliver a DEI session confidently on their own — with a minute-by-minute agenda, what-to-say scripts, activity mechanics, and prepared responses for the hard moments that derail DEI conversations. Eliminates the dependency on a specialist facilitator being in the room.
When to Use
Invoke this skill when the user asks to:
- Build a facilitator guide for a DEI training or workshop
- Create a leader-led toolkit session that non-experts can run
- Turn DEI content or slides into a deliverable, teachable session
- Prepare facilitators to handle sensitive discussions and pushback
- Standardize how a DEI module is delivered across teams or locations
- Equip HR business partners or managers to run an inclusion session solo
Inputs Required
Before starting, collect:
- Session topic: The specific DEI subject (e.g., inclusive hiring, allyship, unconscious bias, psychological safety)
- Session duration: Total time available (e.g., 60 min, 90 min, half-day)
- Audience: Who attends — people managers, individual contributors, senior leaders, mixed
- Group size: Approximate number of participants
- Delivery format: In-person / virtual / hybrid
- Learning objectives: 2–4 outcomes participants should leave with
- Facilitator experience level: Trained DEI lead / HR generalist / people-manager with no prior facilitation
If learning objectives are missing, propose 3 objectives from the topic and confirm the group size default of 12–20 participants.
Instructions
Step 1: Session Blueprint
Establish the frame before scripting anything.
- Restate the topic, audience, duration, and format in one line each
- Convert the learning objectives into observable outcomes ("participants will be able to..." format)
- Set the tone contract: this is a learning space, not a debate; confidentiality applies; intent vs. impact is the operating principle
- Note the facilitator's calibration level — if they are inexperienced, script more verbatim language; if trained, allow more prompt-only guidance
Step 2: Timed Agenda
Build a minute-by-minute agenda that sums exactly to the session duration. Use these standard segments, scaled to the time available:
- Welcome & ground rules (8–10% of time)
- Framing / why this matters (10–15%)
- Core content or concept (20–25%)
- Primary activity or discussion (30–35%)
- Debrief & synthesis (10–15%)
- Commitments & close (8–10%)
Present as a table: Segment | Time (start–end) | Purpose | Facilitator action.
Step 3: Verbatim Facilitator Scripts
For each agenda segment, write what the facilitator actually says — not a summary.
- Use spoken, first-person language the facilitator can read aloud
- Mark [SAY] for verbatim lines, [DO] for actions, [ASK] for questions posed to the room
- Include the opening welcome, the ground-rules read-out, transitions between segments, and the closing commitment ask
- Keep sentences short and speakable — avoid clauses no one would say out loud
Step 4: Discussion Prompts & Activities
Provide the interactive core.
- Discussion prompts: 5–8 questions sequenced from low-risk (observation) to higher-risk (personal reflection). Each prompt includes a one-line facilitator note on what a strong response surfaces.
- Activity instructions: 1–2 activities with setup, exact timing, group configuration (pairs / small groups / full room), materials needed, and the debrief question that closes each one.
- Provide clear instructions for adapting each activity to the delivery format (breakout rooms for virtual, table groups for in-person).
Step 5: Difficult-Moment Response Scripts
Prepare the facilitator for the moments that most often derail DEI sessions. For each, give a named scenario and a prepared response the facilitator can say:
- Silence / no one answers: how to re-prompt without pressure
- A dismissive or "this is political" comment: how to acknowledge and redirect to shared goals
- A participant shares something painful: how to honor it without turning the session into disclosure
- Someone dominates the conversation: how to redistribute airtime gracefully
- A defensive "I'm being blamed" reaction: how to separate intent from impact and lower the temperature
- A factual challenge the facilitator can't answer: how to hold the room and follow up later
Each includes a [SAY] script and a one-line rationale.
Step 6: Materials & Setup Checklist
List everything the facilitator needs to prepare in advance.
- Room / tech setup by format (seating, screen, breakout config, materials printed)
- Participant materials (handouts, worksheets, digital links)
- Facilitator materials (guide, timer, slide deck, ground-rules card)
- Pre-session send (agenda, pre-reads, expectations) and timing
Step 7: Post-Session Follow-Up
Close the loop so the session drives behavior, not just a good hour.
- A commitment capture method (individual written commitment participants leave with)
- A follow-up message template the facilitator sends within 48 hours reinforcing 2–3 key points and the commitment
- A short feedback prompt to gauge session impact
- One escalation note: when to route a participant concern to HR or a DEI lead rather than handle it in-session
Output Format
- Structure: Sequential, run-of-show document a facilitator reads top-to-bottom during delivery
- Length: 1,400–1,900 words
- Format: Structured document — timed agenda as a table; scripts as labeled [SAY]/[DO]/[ASK] blocks; checklists as bulleted lists
- Sections: Session Blueprint → Timed Agenda → Facilitator Scripts → Discussion Prompts & Activities → Difficult-Moment Response Scripts → Materials & Setup Checklist → Post-Session Follow-Up
- Tone: Warm, steady, and practical — supportive coaching for the facilitator, inclusive and non-judgmental for participant-facing language
Quality Checklist
Before delivering output, verify:
- [ ] The timed agenda's segment times sum exactly to the stated session duration
- [ ] Every agenda segment has corresponding verbatim [SAY] language — no segment is left as a summary
- [ ] Discussion prompts are sequenced from low-risk to higher-risk (count 5–8)
- [ ] All six difficult-moment scenarios include a ready-to-say script, not just advice
- [ ] Activities specify timing, group configuration, and format-specific adaptation
- [ ] The follow-up section includes a sendable message template and an escalation trigger
Notes
- The difficult-moment scripts are the highest-value part of this guide — an inexperienced facilitator's confidence collapses when the room goes quiet or defensive, so these must be genuinely usable under pressure.
- Scale script density to facilitator experience: verbatim everything for first-timers; prompts-plus-key-lines for trained leads.
- Keep participant-facing language framed around shared goals and behavior, not identity assignments — this lowers defensiveness and keeps the session productive.
- If the topic is high-sensitivity (e.g., discrimination, harassment), add a clear escalation note recommending an experienced DEI lead co-facilitate rather than running solo.
How to use this skill
This file is a Claude Code skill in Anthropic's standard format — markdown with YAML frontmatter at the top.
Installing in Claude Code:
~/.claude/skills/<folder-name>/SKILL.md— auto-loads in every session anywhere on your machine (recommended for skills you'll use across multiple projects)<your-project>/.claude/skills/<folder-name>/SKILL.md— auto-loads only when working in that project (recommended for project-specific skills)
Restart Claude Code or open a new session to register.
Using in Claude.ai, ChatGPT, Gemini, or other AI tools:
- Drag this file into a new chat, or copy and paste its contents
- Send your task or request as your next message — the AI will apply the skill where it fits
For Claude Code skill details: https://docs.anthropic.com/en/docs/claude-code/skills