Purpose
Convert a messy pile of user research, analytics, and feedback into a focused UX strategy — naming the underlying problem, the strategic bets worth making, the ranked design moves that follow, and the metrics that prove they worked. Solves the gap between "we have a lot of data" and "we know what to build and why."
When to Use
Invoke this skill when the user asks to:
- Turn user research findings or interview notes into design strategy
- Synthesize behavioral analytics and product data into recommendations
- Build a research synthesis or strategy deck from a research dump
- Decide what the design team should prioritize based on evidence
- Reconcile conflicting signals from qualitative feedback and quantitative data
- Frame a UX problem and propose a sequenced plan to address it
Inputs Required
Before starting, collect:
- Research inputs: What evidence exists — usability tests, interviews, surveys, support tickets, NPS verbatims, session recordings
- Behavioral data: Quantitative signals — funnel drop-off, retention curves, feature adoption, task completion rates, heatmap patterns
- Product goal: The business or product outcome the strategy must serve (activation, retention, expansion, etc.)
- User segment: Who this strategy is for — primary persona or behavioral cohort
- Constraints: Engineering capacity, timeline, platform limits, or non-negotiables
- Current hypotheses: What the team already believes is wrong (to test against the evidence)
- Stakeholder audience: Who receives this strategy — design team, PM, exec leadership
If behavioral data is missing, work from qualitative inputs and flag where quantitative validation is needed before committing resources.
Instructions
Step 1: Cluster the Raw Signals
Group every input into evidence themes before drawing conclusions.
- Tag each finding as qualitative (what users say/feel) or quantitative (what users do)
- Cluster findings that point at the same underlying behavior — aim for 4-7 themes
- For each theme, note signal strength: Strong (multiple sources agree), Moderate (one strong source), Weak (anecdotal or single data point)
- Flag contradictions explicitly — where what users say conflicts with what they do. These are often the most strategically valuable.
Step 2: Frame the Core Problem
Distill the clusters into one sharp problem statement.
- Write the problem as a single sentence: "[User segment] cannot/struggles to [job] because [evidence-backed cause], which costs [product impact]."
- Distinguish symptoms (drop-off, complaints) from the root cause (the design or model failure underneath)
- State what the data does NOT tell you — the known gaps in the evidence
- Avoid solutioning here. The problem frame must be defensible from the clusters alone.
Step 3: Define 3-5 Strategic Bets
Translate the problem into directional choices, not features. For each bet, specify:
- The bet: A directional statement of where to invest (e.g., "Reduce time-to-first-value rather than expanding feature breadth")
- Why now: The specific evidence cluster that justifies it
- The wager: What you're betting will be true if you pursue this
- Risk if wrong: What it costs to bet here and miss Bets should be mutually distinct and force a real tradeoff — if all bets could be pursued simultaneously, they aren't bets.
Step 4: Rank Design Recommendations
Produce 6-10 concrete recommendations laddering up to the bets. For each recommendation:
- The move: A specific design or experience change
- Bet it serves: Which strategic bet it advances
- Evidence link: The finding(s) it responds to
- Effort: Low / Medium / High
- Confidence: High / Medium / Low — based on signal strength behind it Rank using an impact-to-effort lens: prioritize High-confidence + High-impact + Low-to-Medium effort first.
Step 5: Attach Success Metrics
For each strategic bet, define how you'll know it worked.
- One leading indicator (early behavioral signal, measurable in days/weeks)
- One lagging outcome (the product goal metric it ultimately moves)
- A directional target or threshold where one is reasonable to estimate
- The instrumentation needed if it isn't currently tracked
Step 6: Sequence the Roadmap
Order the work into phases.
- Phase 1 — Validate (highest-confidence, lowest-effort moves + any tests to close evidence gaps)
- Phase 2 — Build (core bets that depend on Phase 1 validation)
- Phase 3 — Expand (higher-effort or lower-confidence moves contingent on earlier results) State dependencies between phases and the decision point that gates moving forward.
Output Format
- Structure: Strategy document organized by the six steps, with bets and recommendations in tables for scannability
- Length: 1,100-1,500 words
- Format: Structured document — prose for problem framing and bets; tables for recommendations and metrics; phased list for roadmap
- Sections: Evidence Themes → Core Problem → Strategic Bets → Ranked Recommendations → Success Metrics → Roadmap
- Tone: Decisive UX strategist — evidence-anchored, opinionated about priorities, willing to name what the data doesn't support
Quality Checklist
Before delivering output, verify:
- [ ] Every strategic bet traces back to a named evidence theme — no bet floats free of data
- [ ] The problem statement separates root cause from symptoms and states the evidence gaps
- [ ] 3-5 bets are defined and force a genuine tradeoff (not all simultaneously pursuable)
- [ ] 6-10 recommendations each carry an effort rating and confidence rating
- [ ] Every bet has both a leading indicator and a lagging outcome metric
- [ ] At least one contradiction between qualitative and quantitative signals is surfaced (or its absence noted)
Notes
- The most common failure in synthesis is jumping to recommendations before framing the problem — hold the line on Step 2 even when the answer feels obvious
- When qualitative and quantitative signals conflict, default to what users do over what they say, but investigate the gap rather than dismissing the verbatims
- Low-confidence recommendations belong in Phase 1 as cheap tests, not Phase 2 as committed builds — sequence by evidence strength, not enthusiasm
- If the inputs are thin, name the single highest-value research activity that would most reduce strategic uncertainty
How to use this skill
This file is a Claude Code skill in Anthropic's standard format — markdown with YAML frontmatter at the top.
Installing in Claude Code:
~/.claude/skills/<folder-name>/SKILL.md— auto-loads in every session anywhere on your machine (recommended for skills you'll use across multiple projects)<your-project>/.claude/skills/<folder-name>/SKILL.md— auto-loads only when working in that project (recommended for project-specific skills)
Restart Claude Code or open a new session to register.
Using in Claude.ai, ChatGPT, Gemini, or other AI tools:
- Drag this file into a new chat, or copy and paste its contents
- Send your task or request as your next message — the AI will apply the skill where it fits
For Claude Code skill details: https://docs.anthropic.com/en/docs/claude-code/skills